QuickBooks error 6189 takes place when a user tries to open a company file in QuickBooks. The error code appears on the screen with a message, “An error occurred when QuickBooks tried to access the company file (-6189, -816).” An issue with the multi-user network is the leading cause of this company file error. Moreover, the error arises when the company file user is trying to access is damaged or open on another workstation in single-user mode. Through this blog, we will guide you on causes and troubleshooting solutions to fix error 6189 in QuickBooks, so stay connected until the end.
If you require immediate troubleshooting assistance to overcome QuickBooks error 6189, connect with the certified QuickBooks expert’s team by giving a call to QuickBooks customer service number +1-855-856-0042.
Triggers for QuickBooks error message 6189
Here are a few prominent reasons behind error 6189 in QuickBooks:
1. The folder containing the company file does not have sufficient permissions.
2. Another user is working on the same company file in single-user mode.
3. There is some problem with the Windows registry.
Most Effective Methods to Fix QuickBooks company file error 6189
Method 1. Download and Install QuickBooks Tool Hub on your computer to run QB Database Server Manager
1. Close all open company files before you quit the application, and then open your web browser.
2. Get the latest version of QuickBooks Tool Hub from Intuit’s website, and when prompted, save it somewhere you can easily access.
3. From the saved location, double-click the QuickBooksToolHub.exe file and follow the instructions given on the screen.
4. Tick the agree to the terms and conditions checkbox to successfully install QB Tool Hub.
5. After that, open the QuickBooks Tool Hub by double-clicking the icon and choose the Network Issues tab.
6. Click QuickBooks Database Server Manager and install QuickBooks on your PC when prompted.
7. Wait till the server manager opens, look for your company file folder and click Start Scan. If it is not there, click Browse and search it on your PC, then select Start Scan.
8. Let the server manager repair firewall permissions, close the window, and then open QuickBooks on the server computer.
Do follow this short article if you are stuck with the QuickBooks Error OLSU 1013
Method 2. Use Quick Fix my Program from the QB Tool Hub to fix error 6189
1. Within the QuickBooks Tool Hub, move to the Program Problems tab and click Quick Fix my Program.
2. Let Quick Fix my Program resolve issues within QuickBooks and then close the tool hub.
3. Open QuickBooks and then the company file.
Also read: QuickBooks file exists error
Method 3. Move QuickBooks company file to system’s local hard drive
1. Copy the QuickBooks company file from the external hard drive, move to the desktop and paste the file.
2. On your keyboard, tap the Ctrl key and start QuickBooks.
3. When the No Company Open window appears, choose Open/Restore Company, and search your company file.
Also see: QuickBooks Running slow
Conclusion
That’s it. This blog has covered the most effective ways to resolve QuickBooks error 6189. We hope following them will help you eliminate the issue. If the same error message reappears, call us on our toll-free number +1-855-856-0042 and consult certified QuickBooks professionals.
