QuickBooks is a bookkeeping software with a wide variety of features on a single platform. It is a convenient software that offers reliable services and can be trusted with the financial data of a business. Even having all these abilities, the software still suffers from unexpected errors that might give birth to issues while accessing your financial data. QuickBooks error 6190 makes the company files inaccessible as the software fails to connect with them. If you are facing a similar situation on your QuickBooks, continue reading the blog to discover the circumstances that favor it & the possible procedures to get rid of it.
Get in touch with a QB professional at +1-800-579-9430 to troubleshoot quickly.
About the error
You’ll run into this error while opening your company file if the file you are trying to access is preoccupied with another user in single mode. A data file opened in Single-user mode cannot be accessed by any other user connected to the network. In this case, whenever you try to open the data file, the software will fail to connect to the file, and you’ll receive error codes on your screen. The software might also crash or freeze after encountering this company file error.
These triggers that are primarily responsible for this error are listed below-
- You QuickBooks has incorrect hosting settings.
- The data file you tried to open is damaged or corrupted, possibly by a malware attack on your system’s data.
- QuickBooks deals with missing or corrupted program files due to partial installation on your computer.
The most effective methods against this error are provided underneath-
Solution 1- Turn on multi-user mode in the server computer
Ensure that your server computer is hosting the file in multi-user mode and that no other systems (workstations) are running in multi-user mode or hosting the file. Follow the steps to verify-
- Go to the server computer and click on File.
- Select Switch to multi-user mode.
- For all the workstations, click on File and select Switch to single-user mode.
- Reboot all your systems if necessary and try reopening your file.
If you still face issues while accessing your data file, the problem may be with the multi-user network.
You may also read:- QuickBooks administrator permission needed
Solution 2-Repair the network descriptor file in the QuickBooks folder
The network descriptor file(.nd) is a program file of QuickBooks responsible for the stable functioning of the multi-user network. Damages to this file can become a reason for the software’s failure to open the company file. Follow the steps given below to repair the .nd file-
- Open the folder containing QuickBooks files.
- Search for a file with your company file’s name and extension .nd.
- Right-click on the file & select Rename.
- Type ‘.old’ at the end of this file name.
- Save the file and reopen QuickBooks.
The issues will be fixed, and you’ll be able to access your company file.
This is the end of our blog, consisting of the details of QuickBooks error 6190. The causes of this company file error and appropriate solutions are included in the blog. We hope the blog was beneficial and the issues from your QuickBooks are resolved now.
Contact a QB support team at +1-800-579-9430 for any further queries.
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