Time and again, issues occur while operating QuickBooks. Some of the issues and errors take place while working in a multi-user environment. One such common problem is the “company file in use QuickBooks” error message. The error states that QuickBooks already has a company file open, and thus, the file can’t be accessed. That can occur due to an incorrect hosting setup, among other possible reasons. If you are facing the QuickBooks not loading company file issues, keep reading this article till the end to learn how to resolve it.
If you are unable to resolve the issue on your own, you can take assistance from our technical team by dialing +1-855-856-0042 for fixing the error.
Why QuickBooks Says Company File is in Use?
If your application states QuickBooks already has a company file open, the following reasons might be behind it –
- Incorrect hosting settings while working on the multi-user mode.
- 3rd party programs might be interrupting QuickBooks from working properly.
- The company file is already in use by another user.
- The QuickBooks Database Server Manager is not running correctly.
Resolving the QuickBooks Not Loading Company File Error?
The QuickBooks company file in use not responding error can be fixed by using the following steps –
Step 1 – Stop Multiple Hosting on Your Workstations
Verify the hosting status on each workstation and ensure that they are running in single-user mode.
- Open QuickBooks on each computer and head over to the File
- On the Utilities tab, find the Stop Hosting Multi-User Access option and click Yes to disable multi-hosting.
- If you find the Host Multi-User Access option, then the single-user mode is already enabled.
- Exit the application and open it again to access the company file.
Step 2 – Terminate the QuickBooks Database Service
To Fix the QuickBooks cannot open company file issue, end the Database Server to fix the issues with the service and restart it.
- Open the Task Manager and go to the Processes tab to locate your QuickBooks version.
- Right-click on the service and select End Process to terminate it.
- Select Yes to confirm and re-access your QuickBooks Desktop.
Also See: QuickBooks error 6190 816
Step 3 – Assign Admin Right to the QuickBooks User
Make sure that the QuickBooks user has sufficient admin rights to access the company file.
- Open QuickBooks on the workstation, not having any issues, and access the company file.
- Go to the Users section and click on View Users from the Users
- Make sure that the user getting the error is not trying to access the company file performing this step.
- From the Company menu, select Set Up Users and Roles and click on New.
- Type a username and click on Add to add the user and OK to save it.
- Access QuickBooks on the workstation having issues and access the company file again.
Conclusion
If your QuickBooks cannot open company file, follow the steps given above to resolve the issue. You can also take assistance from our expert team in resolving the issue. Dial +1-855-856-0042 to get in touch with us in case you are unable to fix the error with the help of the given steps.
Recommended to read: Qbdbmgrn not running on this computer